Terms of Use

These Terms of Use ("Terms") are entered into by and between You and Strategic Leadership iQ / Liderazgo Estratégico ("Company", "we", or "us"). These terms and conditions, together with any documents they expressly incorporate by reference (collectively, these "Terms of Use"), govern your access to and use of the website located at www.strategicleadershipiq.com / www.liderazgoestrategico.com (the "Website"), including any content, functionality and services offered on or through our website, whether as a guest or a registered user. 

Please read these Terms carefully before you start to use the Website.

1. General Terms of Use.

1.1 Acceptance of Terms.

By using the Website or by clicking to accept or agree to the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy, incorporated herein by reference. If you do not agree to these Terms or the Privacy Policy, you must not access or use the Website.

1.2 Service Description.

We provide leadership coaching, consulting, and diagnostic services designed to enhance strategic leadership capabilities for individuals and organizations. The information contained on this Website and the resources available for download are for educational and informational purposes only and are not intended as legal, financial, tax, medical, health, or any other professional advice.

1.3 Eligibility.

This Website is offered and available to users who are 18 years of age or older. By using this Website, you represent and warrant that you are of legal age to form a binding contract with the Company and meet all eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

1.4 Modifications.

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

2. Website Use.

2.1 Permitted Use and License.

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website strictly in accordance with these Terms of Use. As a condition of your use of the Website, you warrant that you will not use the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use and enjoyment of the Website.

2.2 Account Security.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Website that all information you provide is correct, current, and complete. If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You agree to notify us immediately of any unauthorized access to or use of your user name or password.

2.3 Intellectual Property.

All content included as part of the Service, such as text, graphics, logos, images*, as well as the compilation thereof, and any software used on the Website, is the property of Strategic Leadership iQ / Liderazgo Estratégico or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Website. The Company content is not for resale. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of the Company.

Strategic Leadership iQ / Liderazgo Estratégico name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates. You must not use such marks without our prior written permission.

*Some illustrations used on this Website were created by Visual Generation and are licensed from stock.adobe.com. All rights to these visual assets remain with their respective creators and licensors.

2.4 Communication Services.

The Website may contain bulletin board services, chat areas, forums, communities, blog comment sections and/or other message or communication facilities. You agree to use these Communication Services only to post, send and receive messages and material that are proper and related to the particular service. You agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful material; upload files that contain viruses or other harmful software; advertise or offer to sell goods or services for commercial purposes; or violate any applicable laws or regulations.

3. Free Diagnostic Sessions and Consultation Calls.

3.1 Session Definition and Purpose.

Free diagnostic sessions are introductory consultations designed to:

• Assess your current leadership challenges and opportunities.
• Identify potential areas for development.
• Determine if our services align with your needs.
• Provide initial insights and recommendations.

3.2 What Diagnostic Sessions Are NOT.

These sessions are NOT:

• Comprehensive coaching or consulting engagements.
• Substitute for ongoing professional development programs.
• Detailed strategic planning sessions.
• Formal psychological assessments or evaluations.
• Guaranteed solutions to complex organizational issues.

3.3 Duration and Scheduling.

• Standard diagnostic sessions are limited to 20-30 minutes.
• Sessions must be scheduled in advance through our booking system.
• Cancellations must be made at least 24 hours in advance.
• No-shows may forfeit the opportunity for rescheduling.

3.4 Session Conduct and Limitations.

• Sessions will be conducted professionally and respectfully.
• We reserve the right to terminate a session if conduct becomes inappropriate.
• Technical issues may require rescheduling and will be accommodated when possible.
• Diagnostic sessions provide general insights and are not guarantees of specific outcomes.
• Sessions do not create a formal client relationship until separate agreements are executed.

3.5 Confidentiality Agreement.

Mutual Confidentiality:

• All information shared during diagnostic sessions will be treated as confidential.
• The Company will not disclose any personal or business information shared during sessions.
• You agree to keep any proprietary methodologies or insights shared during the session confidential.
• Confidentiality obligations survive the termination of our relationship.

3.6 Duration and Scheduling.

Strict Recording Consent Policy:

• No audio or video recording of sessions will occur without your explicit written consent.
• If recording is requested for quality assurance or training purposes, you will be asked for specific permission before any session begins.
• You have the right to decline recording without any impact on service quality.
• You may request to record sessions for your own notes with prior written approval.
• Any unauthorized recording by either party is strictly prohibited.

4. Privacy and Data Protection.

4.1 Privacy Policy.

Your privacy and data protection are governed by the provisions outlined in this Terms of Use document. The data collection, use, and protection practices described in this section constitute our complete privacy policy for the Website and all services.

4.2 Information Collection and Use.

We collect only the information necessary to provide our services effectively, including:

• Contact information (name, email, phone number) for scheduling and communication.
• Professional information relevant to our services.
• Session notes and feedback for service improvement.
• Website usage data for functionality and user experience enhancement.

You agree that all information you provide through this Website will be used solely for the purposes of providing our services and will be handled in accordance with the data protection measures outlined in this document.

4.3 Data Security.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, we cannot guarantee the security of electronic communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

4.4 Data Retention.

Personal information from diagnostic sessions will be retained only as long as necessary to provide services or as required by law.

4.5 Electronic Communications.

Visiting the Website or sending emails to our Company constitutes electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Terms and Conditions

Learn about our privacy policy, data protection, and cookie use here.